88et Frequently Asked Questions

On the Login page, tap "Forgot your password?" and enter your registered mobile number or email. You'll receive a reset link or OTP. Follow the instructions to create a new password. The link expires quickly, so complete the reset straight away. If you don't receive the message, check your spam folder or try the other contact method (email if you used mobile, or vice versa).

No — 88et allows strictly one account per person. Creating multiple accounts under different names or contact details is a violation of the Terms and Conditions. If duplicate accounts are identified, all of them may be suspended and balances forfeited. If you've lost access to an existing account, contact support — they can help you recover it rather than needing to start over.

You must be 18 years old or above to create an account and use the 88et platform. This is a firm requirement, not a formality. Age is verified during the identity check at withdrawal stage. Accounts found to belong to persons under 18 are closed immediately.

Log in to your account and go to Account Settings. Contact details can be updated there. Because your mobile number is used for OTP verification and password resets, make sure to update it before you change your SIM — otherwise you may get locked out during a future reset. If you're already locked out due to an old number, contact support with your CNIC to verify your identity and get the details updated.

88et supports JazzCash, Easypaisa, Raast, bank transfer, Visa, Mastercard, and other mobile wallets. JazzCash and Easypaisa are the most popular among Pakistani players because they're instant and don't require a bank account. All methods process in PKR directly to your 88et balance.

JazzCash and Easypaisa deposits are typically instant — your balance updates within seconds of the transfer completing. Raast and bank transfers can take a few minutes to a few hours depending on your bank's processing speed. Card deposits (Visa/Mastercard) are usually processed within a few minutes. If a deposit hasn't appeared after the expected time, check your transaction history in your account before contacting support.

First, wait a few minutes and refresh your account page — sometimes a short delay occurs during peak times. If your balance still hasn't updated after 30 minutes and you have a transaction confirmation or screenshot from JazzCash or your bank showing the transfer was completed, contact 88et support via live chat. Share the transaction reference number and the exact amount and time — support can locate the deposit and credit it manually if it was received but not automatically matched.

88et does not charge a fee on deposits. However, your payment provider — JazzCash, your bank, or card issuer — may apply their own small transaction charge on their end. This isn't something 88et controls or can refund. Check with your payment provider if you notice a small deduction on their side.

Log in to your account, go to the Withdrawal section, enter the amount you want to withdraw in PKR, and select your preferred payment method (JazzCash, Easypaisa, bank account, etc.). Withdrawals go back to the same method used for deposits in most cases. Make sure your identity verification is complete — this is required once before your first withdrawal and takes a short time to process.

Processing time depends on the method. JazzCash and Easypaisa withdrawals are typically completed within a few hours once approved. Bank transfers may take one to three business days depending on your bank. The first withdrawal usually takes a little longer because the identity verification check needs to be completed first — after that, subsequent withdrawals process faster.

For your first withdrawal, you'll need to submit a copy of your CNIC (front and back) or passport. The name on your documents must match the name on your 88et account. This is a one-time check — once verified, future withdrawals don't require you to resubmit documents. The verification is usually completed within a few hours of submission.

A "pending" status means your withdrawal request has been received and is in the queue for processing — it is normal. It usually moves to "approved" and then "processed" within the expected timeframe for your method. If it stays in "pending" longer than expected — more than 24 hours for a mobile wallet withdrawal — contact support with your withdrawal reference number and they can check its status.

Visit the Promotions page before making your first deposit to see the current welcome offer and any bonus code or opt-in step required. Most welcome bonuses activate on the first deposit — you typically need to opt in before depositing, not afterwards. Read the offer terms carefully for the minimum deposit amount and wagering requirement before you proceed.

A wagering requirement (also called rollover) is the total amount you need to bet before your bonus funds can be converted to withdrawable PKR. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place PKR 10,000 in qualifying bets before you can withdraw the bonus amount. Not all bets count equally — the promotion terms specify which games or bet types contribute and at what percentage.

If you have an active bonus and try to withdraw before completing the wagering requirement, the bonus and any bonus-derived winnings are typically forfeited. Your original deposit funds (if still in your real money balance) can usually be withdrawn, but the bonus portion won't be. If you don't want the wagering requirement, you can often forfeit the bonus from your account settings before accepting it — the terms for each offer on the Promotions page will confirm this.

Yes. The Promotions page is updated regularly with reload bonuses, free spins, sports cashback, PSL season special offers, and VIP rewards. Logged-in players may also receive personalised offers via the platform's notification system. If you're using responsible gaming tools like deposit limits, you will not receive promotional offers while those tools are active.

88et covers Pakistan Super League (PSL), T20 international cricket, Test matches, ODI series, ICC tournaments, and bilateral series involving the Pakistan national team. Other international cricket fixtures are also listed. Markets go beyond just match winner — options include top batsman, total runs, innings score, player of the match, and live in-play bets during matches.

If a cricket match is abandoned or a result is not achieved within the scheduled timeframe, bets are generally voided and your stake returned to your account balance. The specific rules depend on the market — some markets have result thresholds (e.g., a certain number of overs must be bowled). The settlement rules for each market are listed in the sports betting terms section of your account.

Yes. 88et offers live in-play betting on cricket matches, including PSL games and international fixtures. Odds update in real time during the match. Some markets are suspended briefly during play (e.g., while a ball is being bowled) and reopen between deliveries. You need to be logged in with a balance available in your account to place in-play bets.

Yes. Beyond cricket, the Sports section at 88et includes football (including Pakistan's domestic leagues and international fixtures popular with Pakistani fans), esports titles, and other sports. Navigate to the Sports page to see all currently available markets and upcoming fixtures.

The Casino section includes live dealer games — baccarat, roulette, blackjack, Andar Bahar, and Teen Patti streamed with human dealers in real time. The Slots section has hundreds of titles from leading providers with various themes, paylines, and jackpot sizes. Fish Games offer skill-based multiplayer shooting gameplay with PKR prizes.

Slot games on the platform use RNG (Random Number Generator) technology, which produces statistically independent results for every spin. The RTP (Return to Player) percentage for each slot is declared by the game provider. Live casino games use physical cards and real roulette wheels operated by human dealers and streamed live — results cannot be predetermined. All games are sourced from established providers with verifiable RNG certification.

No app download is required. All casino games, live dealer tables, slots, and fish games are accessible directly through your phone or desktop browser. Open 88et.onl in Chrome on Android or Safari on iPhone — the platform is fully responsive and plays smoothly on mobile without any installation needed.

All data transmitted between your device and 88et is protected with 256-bit SSL encryption — the same standard used by banks. Passwords are stored in encrypted form and are not visible to platform staff. The security of your account on the device side — using a strong, unique password and not sharing your login details — is your responsibility and is the most important thing you can do to keep your account safe.

Do not share your password or OTP with anyone. 88et support will never ask for your password. If someone contacts you by WhatsApp, SMS, social media, or any channel claiming to be 88et and asking for your password or account OTP — it is a scam. Report it to 88et support via the official live chat on the platform and do not respond further to the fraudulent contact.

Log in, go to Account Settings, and find the Responsible Gaming section. You can set daily, weekly, or monthly PKR deposit limits. Reducing a limit takes effect immediately. Increasing a limit has a built-in delay — this is intentional, to prevent impulsive decisions during a bad session. You don't need to contact support to set or reduce a limit; it's self-service.

Self-exclusion blocks your account access for a period you choose — from 24 hours to permanent. Once activated, login is blocked and all promotional communications stop. Self-exclusion cannot be reversed early — this is by design, as it's a tool for players who need a firm boundary. Access the self-exclusion option from the Responsible Gaming section in your account settings, or via our Responsible Gaming page for more detail.